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SYNCHRONIZE MY PRESCRIPTIONS

​Frequently Asked Questions

Q.  How long will it take to synchronize all of my medications?
A.  Time to synchronize will vary based on several factors including the complexity of your medication profile and our strategies in minimizing potential out of pocket costs in the one-time synchronization of some of your refills.  Most typically, we are able to Synchronize My Prescriptions in a month’s time with our goal being no more than three months from enrollment to synchronization.
Q.  Am I a good ‘candidate’ for Sync your Meds?
A.  ANYONE taking medications on a monthly basis can find benefits as described above by enrolling in Synchronize My Prescriptions at Bayshore Pharmacy.  
Q.  Should I expect to see an enrollment charge or monthly fees associated with SYNC your MEDS?
A.  NO.  At Bayshore Pharmacy, we are committed to making a positive impact as a vital member of YOUR healthcare team.  Synchronize My Prescriptions is yet another important and unique way we will enhance your experience at Bayshore Pharmacy while setting us apart from our competition.
Q.  What are the benefits I can expect when enrolling in the Synchronize My Prescriptions  Program?
A.  By utilizing this convenient, NEW way in having all your prescriptions filled  the same day each month you will:

• Eliminate the need to call in or stop by to order prescription refills.
• Make fewer trips to the pharmacy.
• Have freedom from worries about running out of your medication.
• Know prescriptions are ready on the pick-up date we’ve selected together.
• Receive personalized service from our pharmacists with monthly medication reviews.

 Q.  What will be expected of ME as a patient enrolled in SYNC your MEDS?
A.  You will be required to sign a (one-time) patient agreement form as confirmation of your active participation with SYNC your MEDS.  The patient agreement form outlines the benefits of the program as described above AND the patient ‘conditions’ associated with SYNC your MEDS.
Q.  Is it possible to involve or at least notify my physicians of the SYNC your MEDS program and my participation?
A.  Absolutely.  The success of the program is directly tied to communication with your physicians.  This is one of the most important benefits of Synchronize My Prescriptions for you.  By reviewing your medication profile on a MONTHLY basis with YOU and YOUR PHYSICIANS, we will assure that we’ll all be on the same page.
Q.  How will my ‘Appointment Date’ (pick-up date) be determined?
A.  Our pharmacists will work with you in determining an ideal Appointment Date.  We will look to synchronize your medications in the most convenient and cost efficient manner for you.
Q.  Is it likely my monthly Appointment Date will change from time to time?
A.  Yes.  It may be necessary to move your Appointment Date a day or so since not every month consists of 30 days.  The Appointment Date may need to be flexible at times to allow changes over the course of a 365-day year.  This flexibility will help to accommodate due dates that are not in line with patients’ travel schedules, illness, or other issues that could prevent you from coming in on an exact date.
Q.  What happens if I can’t pick up my medications on my synchronization date?
A.  The timing by which the prescriptions are picked up may affect subsequent Appointment Dates for you.  For the program to be successful, it is important to pick up medications ON (or extremely close-to) the mutually agreed upon Appointment Date.  Your active participation and cooperation with Synchronize My Prescriptions and our pharmacy team will is valuable to the success of the program.
Q.  Will every one of my medications be included in the Synchronize My Prescriptions program?
A.  Not necessarily.  Some medications may not be good ‘candidates’ for the program, such as seasonal medications, creams, ointments, eye drops, and ‘as-needed’ products.
Q.  What if I opt-in but decide I am unable to participate at a later date?
A.   You would simply notify the Pharmacist.  As a reminder, you would then be responsible for ordering your prescriptions or participating in our Auto Prefill or Refill Reminder program from that point forward.